LEGAL REFERENCE

How aiabet Handles Your Account Data

This is the privacy policy page for aiabet. We wrote it so you know exactly what happens to the details you share when you open an account, fund...

Data You ShareHow We Store ItWho Sees ItYour ControlsLast Updated 2025
aiabet How aiabet Handles Your Account Data

Our Privacy Posture, Plain and Clear

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

SUPPORT

Privacy Contact Paths

Three direct ways to reach our privacy desk if something about your record needs attention.

Privacy Inbox Email our data team for export requests, correction...
Live Chat Escalation Open the chat widget from any lobby page...
Postal Notice For formal legal notices about your data, our...
EDITORIAL CLARITY

Editorial Trust Signals on This Policy

Six checkpoints we run before this policy is published or revised.

Legal Sign-Off

Every revision is reviewed by counsel familiar with Indonesia consumer rules before it lands on this page. Nothing ships without that signature attached to the version log.

Version History

We keep dated copies of each prior policy so you can see exactly what changed, when it changed, and which clause your account agreed to at signup.

Plain Language

Clauses are written in second-person English so you read them the way you'd read a contract you actually signed, not a wall of regulatory boilerplate.

Named Officer

A real data protection officer owns this policy. Their role and contact route are listed inside, not hidden behind a generic support address.

Annual Audit

An external reviewer checks our retention practices each year against the commitments printed here, and discrepancies are corrected before the audit window closes.

Breach Protocol

If anything affecting your record happens, our notification clause spells out the timeline you'll hear from us and the channel we'll use to reach you.

Consistency Across Our Policy Pages

How this privacy notice lines up with the other legal documents on aiabet.

Privacy vs TermsTerms govern your account conduct; this policy governs the data behind it. Both reference the same defined identifiers so cross-reading stays simple.
Privacy vs CookiesThe cookies notice covers tracking specifically; this policy covers everything else, and the two share the same retention windows for consistency.
Privacy vs KYCKYC verification is described here in scope only. The full KYC procedure lives on its own page but obeys the storage rules set in this notice.
Privacy vs AMLOur AML page explains transaction monitoring duties. This policy clarifies which monitoring outputs touch your personal record and how long they sit there.
Privacy vs MarketingMarketing consent is opt-in and lives in your account settings. Withdrawing consent there is honoured under the timelines printed in this policy.
Privacy vs PaymentsPayment processors handle their own data under their notices. We list each one so you can read the chain end-to-end without guessing.
Privacy vs DisputesDispute records are retained under the same windows as account records, ensuring nothing about your case disappears before resolution is final.
AT A GLANCE

What This Policy Page Shows You

Six visible elements that shape how this privacy notice reads on screen.

Clause Anchors Each clause has its own anchor link in the sidebar...
Last Updated Stamp A dated header tells you when the policy was last...
Definitions Block Key terms are defined once at the top, in plain...
Region Notes Where Indonesia rules differ from our default posture, a small...
Request Buttons Inline buttons let you trigger an export or deletion request...
Print View A clean print stylesheet renders the policy without lobby chrome...

Privacy Policy Questions, Answered

We collect your name, date of birth, contact details, a payment reference for DANA, OVO, GoPay or QRIS, and the device fingerprint of the session you signed up from. Nothing more is required at registration.

Active accounts are retained while open. After closure, records sit for the period our licence requires for audit and AML purposes, then they're purged through a documented deletion run logged against the policy version.

Yes. Use the export button inside the relevant clause or email our privacy desk. We acknowledge in one business day and deliver a structured file inside the statutory window for supported regions.

No. We don't sell or rent your record to advertising networks. Marketing communication only goes out through channels you opted into, and you can withdraw that consent from your account settings at any time.

Our breach clause commits to notifying affected accounts through the contact channel on file, within the timeline printed in this policy, and to filing the corresponding regulator notice where local law permits.

Open the privacy queue in chat or email the desk directly. We confirm identity, close the account, and run deletion against the windows in this notice. Records held for legal retention are flagged separately.

The version log at the foot of this page lists every revision with its effective date. Click any entry to read the policy your account agreed to at the time of signup or last login.